Date/Time
4/23/2015
9:00 a.m. - 3:15 p.m.
9:00 a.m. - 3:15 p.m.
Event Description
Join us for the entire day or just the afternoon.
With this special pricing NEO encourages you to send many staff!
All Day Showcase Cost: $55
Afternoon Showcase & luncheon $15
Mental Model Busting (9:00 a.m. – 12:00 p.m.)
"But we have always done it like that!" Sometimes we are stuck in a mental model. It shapes our behavior and limits our perception of options. Cheryl Gould's entertaining and engaging program will teach us how to bust these mental models!
Afternoon Showcase & Luncheon (12:15 p.m. – 3:15 p.m.)
With this special pricing NEO encourages you to send many staff!
All Day Showcase Cost: $55
Afternoon Showcase & luncheon $15
Mental Model Busting (9:00 a.m. – 12:00 p.m.)
"But we have always done it like that!" Sometimes we are stuck in a mental model. It shapes our behavior and limits our perception of options. Cheryl Gould's entertaining and engaging program will teach us how to bust these mental models!
Afternoon Showcase & Luncheon (12:15 p.m. – 3:15 p.m.)
- What's new at NEO and what prizes can you win?
- Who won NEO's Rising Star Award?
- Cheryl Gould, Engaged Libraries, will discuss how People with Soft Skills Get More Done and Are More Fun to Work With.
Location
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
(phone: 330-655-0531)
Details
Mental Model Busting 9:00 a.m. – 12:00 p.m.
With all the changes in the library world, innovative, out of the box thinking is required.
When we have a mental model of something, it shapes our behavior and limits our perception of options.
Through conversation, activities, and consideration of some “dangerous” questions, we will first uncover the mental models that limits staff’s ability to move forward and then explore what could happen if we weren’t constrained by those mental models.
Shifting your mental model can result in generating simple changes in the way you serve existing customers or it may open up a new world of possibilities for new ways to serve your entire community.
Afternoon Luncheon and Showcase: 12:15 p.m. – 3:15 p.m.
Visit with long-time colleagues, meet new people, and learn what’s new…and what’s coming …from NEO!
Awards…prizes…lunch!
NEO will present it’s Third “Rising Star” award to someone “new and shining” in our libraries!
After lunch and prizes, Cheryl Gould, Engaged Libraries will discuss how People with Soft Skills Get More Done and Are More Fun to Work With.
Providing training for hard (task oriented, functional) skills is a given. How about softer skills, those less tangible, personal growth competencies? That's less clear.
Come develop some soft skills in this session and question the mental model that they aren’t learnable.
Let’s build capacity in your organization (or yourself) by investing in skills like communication, imagination, and risk-taking, then watch great customer service, teamwork, and creativity happen. It’s not as fuzzy as it seems!
Presenter: Cheryl Gould
Cheryl Gould is a learning facilitator and training consultant who believes in the transformative role libraries can play in their communities. Cheryl’s professional role is to help libraries with the culture shift required to move from an institution that provides access to resources to one that promotes conversation, learning and engagement at all levels. Cheryl’s ability to connect people and ideas, to facilitate conversation and to enhance learning has been demonstrated through 17 years of working with libraries in thousands of hours of consulting,mentoring and training. Her passion for learning, crossed with current developments in neuroscience and her involvement with Applied Improvisation to create library cultures of “Yes, And…” defines her work.
With all the changes in the library world, innovative, out of the box thinking is required.
When we have a mental model of something, it shapes our behavior and limits our perception of options.
Through conversation, activities, and consideration of some “dangerous” questions, we will first uncover the mental models that limits staff’s ability to move forward and then explore what could happen if we weren’t constrained by those mental models.
Shifting your mental model can result in generating simple changes in the way you serve existing customers or it may open up a new world of possibilities for new ways to serve your entire community.
Afternoon Luncheon and Showcase: 12:15 p.m. – 3:15 p.m.
Visit with long-time colleagues, meet new people, and learn what’s new…and what’s coming …from NEO!
Awards…prizes…lunch!
NEO will present it’s Third “Rising Star” award to someone “new and shining” in our libraries!
After lunch and prizes, Cheryl Gould, Engaged Libraries will discuss how People with Soft Skills Get More Done and Are More Fun to Work With.
Providing training for hard (task oriented, functional) skills is a given. How about softer skills, those less tangible, personal growth competencies? That's less clear.
Come develop some soft skills in this session and question the mental model that they aren’t learnable.
Let’s build capacity in your organization (or yourself) by investing in skills like communication, imagination, and risk-taking, then watch great customer service, teamwork, and creativity happen. It’s not as fuzzy as it seems!
Presenter: Cheryl Gould
Cheryl Gould is a learning facilitator and training consultant who believes in the transformative role libraries can play in their communities. Cheryl’s professional role is to help libraries with the culture shift required to move from an institution that provides access to resources to one that promotes conversation, learning and engagement at all levels. Cheryl’s ability to connect people and ideas, to facilitate conversation and to enhance learning has been demonstrated through 17 years of working with libraries in thousands of hours of consulting,mentoring and training. Her passion for learning, crossed with current developments in neuroscience and her involvement with Applied Improvisation to create library cultures of “Yes, And…” defines her work.
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