Date/Time
5/26/2015
10:30 a.m. - 11:30 a.m. Event Registration
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Print Program Information View others who have registered for this event Event Description
Geographic Member/Other Cost: $50
Full/CE Member Cost: $25 The 20 Second Talk." We go 20 years avoiding a 20 second conversation. Suppose you had a simple, honest, direct script that let you tell employees hard things about their performance problems without being anything but clear and respectful? Location
Online
Via Adobe Connect Contact Person
Melissa Lattanzi
(phone: 330-655-0531) Details
In this webinar, you'll write the script that's guaranteed to get results
Designed for supervisors and managers, the interactive and informative program will help participants: • Understand the supervisory responsibility of clarity • Get practice producing concise, specific scripts to identify problem behaviors and their solution Competency: Personal/Interpersonal Competencies Sub-Topic: Understands a variety of difficult behavior patterns and develops responses appropriate to each Presenter: Jamie LaRue Author of the award-winning book, "The New Inquisition," a weekly newspaper columnist for over 25 years, and a former public library administrator, today James (Jamie) LaRue writes, speaks, and consults on leadership, organizational development, community engagement, and the future of libraries. Jamie is a Candidate for President of the American Library Association in 2016-17. Tell a Friend
Event Documents/Images
Jamie LaRue E-Learning |