Northeast Ohio Regional Library System

Troubleshooting Devices
Date/Time
8/31/2017
2:45 PM - 3:45 PM Eastern
Event Description
This course offers an in-depth approach to troubleshooting common user and device problems associated with your digital content. This could include downloading, installing, playing, transferring, and much more. The course will also help staff assist users by gathering the “right” information from the user to help solve their problem.

Presenter:  Matt Motes, Information Technologist, SEO Library Center
Location
NEO-RLS
1580 Georgetown Rd.
Hudson, OH 44236

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Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
Details
Who should attend: Anyone that needs to help patrons troubleshoot digital content problems.

Competency:  Basic Computer Use  and Emerging Technology 

Cost:  Free to all
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Troubleshooting Devices


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