Change is inevitable, especially in libraries. We have seen many changes in the last 20 years. This year’s “Day for Circulation Staff” will focus on change; the change in customers and their expectations, the change in technology and the changing role of circulation.
We will start the morning with Andrea Egan, youth services assistant from the Geauga County Public Library talking about the welcoming library and how we must treat all of our customers the same and ways in which we are able to surprise and delight them.
Joe Taylor, Head of Circulation for Grafton-Midview, will discuss the many changes in technology and how, as circulation staff, you must be adaptable and able to cope with all of the changes.
Leslie Davenport, Circulation Services Manager for Wayne County Public Library, will share the new and exciting roles that she and her circulation staff have taken on and look at other opportunities for circulation staff.
Lastly, we will have a conversation about taking care of yourself in times of change. As always we will have time for some roundtable discussion. Don’t miss this opportunity to network with your peers.