Northeast Ohio Regional Library System - Event Information

Event Name:A Day for Circulation Staff: Change is All Around Us--Canfield
Description:Other dates and locations for A Day for Circ Staff
Thursday, June 1, 2017 --Wayne County Public Library
Thursday, September 7, 2017 - Geauga West Branch
Wednesday, November 15, 2017 -- Avon Lake Public Library

Change is inevitable, especially in libraries.  We have seen many changes in the last 20 years.  This year’s “Day for Circulation Staff” will focus on change; the change in customers and their expectations, the change in technology and the changing role of circulation.

We will start the morning with Andrea Egan, youth services assistant from the Geauga  County Public Library talking about the welcoming library and how we must treat all of our customers the same and ways in which we are able to surprise and delight them.

Joe Taylor, Head of Circulation for Grafton-Midview, will discuss the many changes in technology and how, as circulation staff, you must be adaptable and able to cope with all of the changes.

Leslie Davenport, Circulation Services Manager for Wayne County Public Library, will share the new and exciting roles that she and her circulation staff have taken on and look at other opportunities for circulation staff.

Lastly, we will have a conversation about taking care of yourself in times of change.  As always we will have time for some roundtable discussion.  Don’t miss this opportunity to network with your peers.
Event Date:08-17-17
Event Time:09:30 AM - 03:30 PM Eastern
Location:Canfield Library

43 W Main St
Canfield, OH 44406

click here for Google Maps
click here for Mapquest
Contact Person:Melissa Lattanzi
(phone: 330-655-0531)
Details:Who should attend:  Circulation and frontline staff
Competency:  Adaptability and customer service

GEO Cost:      $160
Bronze Cost:  $120
Silver Cost:    $ 80
Gold Cost:     FREE

A $15 surcharge is included for facility use and amenities.
It’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.
Event Registration:This class was a popular class and it is full.  Please email Melissa Lattanzi,  to be put on a waiting list and an additional class may be added for the future.

Print Program Information

View others who have registered for this event

Outlook/vCalendar:click on the date(s) to add to your calendar:
Tell a Friend?: click here to send this event info to a friend
Other Similar Events: You might also be interested in these events...

A Day for Circulation Staff: Change is All Around Us

Face to Face

return to Northeast Ohio Regional Library System

print version