Northeast Ohio Regional Library System - Event Information


Event Name:I Work in a Library not a Hospital! Providing Health Information to Library Customers
Description:Medical questions are among the most dreaded at any public library service desk - how do I ask for more information without prying (and, how do I avoid getting way too much information)?What's my best place to start? What databases and books do I need in my library, and how do I use them?  How do I know a website contains reliable information? What if I just can't find the answer?

Discover the reference desk basics for answering your customers' medical questions in this hands-on program , where (and how) to draw the line, and when and where to refer your patients, whoops, customers.

Presenters: 
Monique Mason, Manager, Science & Technology Division, Akron-Summit County Public Library
Monique is also a member of the Academy of Health Information Professionals of the Medical Library Association and currently serves as the secretary of the Ohio Health Sciences Libraries Association.
Kelli Nikola, Librarian, Science & Technology Division, Akron-Summit County Public Library
Kelli teaches patrons how to search for evidence-based health information and maintains the Health Information Center print collection.  She has a Consumer Health Information Specialist, Level II certificate from the Medical Library Association.
Event Date:07-19-17
Event Time:09:30 AM - 12:30 PM Eastern
Location:Akron Summit County Public Library
60 S High St
Akron, OH 44326

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Contact Person:Melissa Lattanzi
(phone: 330-655-0531)
Details:Who should attend:  Anyone that provides reference services to patrons
Competency:  Reference

GEO Cost:      $80
Bronze Cost:  $60
Silver Cost:    $40
Gold Cost:    FREE

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