2:00 PM - 3:00 PM Eastern
Join Sandata Technologies to learn how to identify relevant metrics and KPIs to drive organizational success. Achieving agency success, or even just survival, is more complex than ever. The main goals – providing excellent care to individuals, achieving growth, and optimizing financial results, are intertwined.
We will discuss how to identify relevant metrics and Key Performance Indicators (KPIs), based on agency objectives and environment, that can be used to impact behaviors needed to achieve those goals. We also present reports and business intelligence dashboards produced by a quality agency management system.
Areas of Review:
- Today’s Environment
- Agency Mission – Strategic Priorities
- Use of Benchmarks
- Functional Dependencies for Agency Success
- Value Brought by Financial Departments
- Identifying Agency Process Areas For Measurement
- Clinical/Quality
- Operations
- Field/Caregiver/DSP
- Revenue Cycle
- Financial
- Use of Technology
- Examples of Relevant Metrics
Presenters: Phil Feldman, National Director of Revenue Cycle Management, Sandata Technologies
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