Job Announcement List Title:
Financial Aid Counselor - Scholarships
Post Date
1/6/2020
Expiration Date
2/5/2020
Details:
Financial Aid Counselors in the Office of Scholarships and Financial Aid work under their own initiative with limited supervision and are accountable for evaluating the financial needs of students from a variety of sources including documentation of financial status and personal interviews and awarding financial aid according to federal, state, and institutional regulations and guidelines.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!
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The University of Arizona is in the process of creating a new classification and compensation architecture. This University Career Architecture Project (UCAP) will revolutionize the way we think about professions and manage compensation at the UA. It is a two year initiative that will replace the current classified staff and appointed professional categories of employment with market-based job functions and families. As an applicant, UCAP will create clearer career paths and opportunities and will help you make more informed pay decisions. To learn more about this project, please visit ucap.arizona.edu.
Duties & Responsibilities
• Coordinate the processing and administration of financial aid and related documentation for UA students.
• Collect and/or analyze financial data on students within federal, state, donor and/or institutional guidelines.
• Interact with Federal Systems (i.e., COD, CPS, NSLDS, and FAA) and must possess working knowledge of these systems.
• Ensure students complete all requirements for disbursements in coordination with the college/department and other external entities.
• Read, comprehend, and comply with federal, state, and institutional regulations and policies pertaining to the provision of student financial aid.
• Evaluate unusual/mitigating circumstance documentation or information provided by the student; exercise judgment by making adjustment or revisions to costs, contribution, need or dependency status based on established policies or guidelines.
• Analyze various system-generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and support students towards best possible outcomes.
• Interface with students and lenders, employers, donors, guarantee agencies and/or staff to resolve issues.
• Provide information regarding Financial Aid policies and procedures, terms and programs to students, parents, faculty and staff via a multi-line phone system, e-mail and in person.
• Meet customer needs, offer options, resolve problems and follow up with customers; ensure full customer satisfaction without unnecessarily referring customer to other staff members/departments.
• Assist with other office activities such as outreach, reporting and monitoring.
• Identify and prioritize problems; perform research, offer solutions, options and strategies. Refer to appropriate person or department as needed, and/or arrange for required support for student. Use information systems to input data, maintain databases, perform research for projects or issues and generate reports.
• Assist manager in hiring and training; and [may] supervise student workers.
• Evaluate program effectiveness to develop improved methods.
• Participate in all meetings & committees assigned, provide new ideas and support.
• Interact effectively as a member of a team and working collaboratively with others.
• Assist with staff training as requested.
• Assist other areas of the office as requested.
Duties Specific to Scholarships Focus Area
• Complete scholarship and financial aid verification forms as needed by scholarship donors/foundations, including Financial Needs Analysis (FNA) forms required by Native American Tribes.
• Answer questions, inquiries or requests from students, parents, high school counselors, or guardians on phone, in person or via email regarding scholarship programs and eligibility.
• Assist in the preparation of and present information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops and recruitment sessions.
• Collect and/or analyze data on students to determine scholarship eligibility and make awards within donor and/or institutional guidelines.
• Work queries and complete other processes relevant to the eligibility and disbursement of merit/financial aid.
• Award scholarships to students and monitor for ongoing eligibility
• Coordinate Scholarship Appeals Process
• Other area specific duties as assigned
Qualifications:
Bachelor’s degree in Business or Public Administration, Humanities or other related field AND two years of experience in financial aid student counseling; OR, six years of experience in financial aid, student counseling or directly related experience; OR, any equivalent combination of experience, training and/or education.
Comments:
Please apply at http://uacareers.com/postings/43941
Employer:
The University of Arizona
Contact:
Wesley Tolliver
Address:
1401 E University Blvd
Tucson, AZ 85721
Work Phone:
5206214840
Email:
wtolliver@email.arizona.edu
Website:
http://uacareers.com/postings/43941