Remote Director of Financial Aid

Job Announcement List Title:
Remote Director of Financial Aid

Post Date
7/26/2021

Expiration Date
9/24/2021

Details:
1. GENERAL POSITION INFORMATION
Position Name: Director of Financial Aid
Classification: Exempt; Benefited
Full-Time Equivalent: 1.0; Full-Time
Work Hours: Monday through Friday, 8:00 am to 4:30 pm. This position can work remotely.
Department/Division: Financial Aid/Finance and Administration
Supervisor: Chief Business Officer

2. POSITION SUMMARY
The Remote Director of Financial Aid is responsible for:
The administration of student financial assistance programs
Formulation of department policies and procedures
Communication with student and staff
Budget planning and implementations
Supervision of financial aid staff

3. SUPERVISOR RESPONSIBILITIES
# of employees this position supervises: 2
Job titles of employees supervised: Financial Aid Advisor (2)

4. KEY RESPONSIBILITIES
List key position responsibilities/duties by category and estimate the percentage of time spent on each responsibility. The total percentage of duties must equal 100%.

Maintains current knowledge of federal and state policies, regulations, laws and best practices in regard to student financial aid. = 25%

Monitors regulatory changes, evaluates impacts on the University of such changes, communicates impacts to relevant departments and individuals, and coordinates the University’s response to ensure compliance. = 25%

Develops and implements policies and procedures for the operation of student financial assistance programs in accordance with applicable laws and regulations. = 20%

Manages all aspects of the financial aid office’s operations, including:
Loan awarding, processing, and reconciliation
Entrance and exit counseling
Return to Title IV
Satisfactory academic progress = 10%

Collaborates with technical services and other relevant departments to ensure successful implementation and maintenance financial aid management software as well as integration with enrollment and academic information systems. = 5%

Manages timely and accurate institutional and regulatory reporting requirements including:
IPEDS
FISAP
Direct loan and campus-based loan reconciliations and reporting requirements
Auditor documentation requests
Institutional Annual University Appraisal = 4%

Ensures that the communication and interaction between the financial aid office and related administrative service departments including admissions, student support services, registrar, and business offices is effective, clear, accurate, and concise. = 1%

Manages scholarship awarding process and other projects as assigned. = <1%

Employee Supervision:
Accomplish department/division objectives by supervising employees and monitoring their progress and performance.
Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
Develop employees within their roles via coaching, counseling, and disciplining employees.
Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges.
Conduct annual performance evaluations for all direct reports.
Maintain safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations. = 10%

5. UWS CORE VALUES AND ASSOCIATED COMPETENCIES
The following Core Values are integral to working at UWS. All employees, regardless of their position within the university, are expected uphold the Core Values and demonstrate associated competencies.

Best Practices - We maintain high standards by using and integrating evidence across multiple disciplines. To accomplish this, We:
Seek out and use relevant data to inform our decision-making.
Incorporate peer-reviewed research and professional experiences into academic discourse and patient care.
Promote student learning through excellence in instruction and assessment.

Curiosity - We are innovative, open minded, and forward thinking. To accomplish this, We:
Approach our work with curiosity, inquisitiveness and willingness to think outside the box.
Value and consider new ideas and ask, “What if...?”
Remain open to change in order to advance and improve.

Inclusiveness - We are respectful, mindful, and welcoming of different ways of being, thinking, and doing. To accomplish this, We:
Actively listen to diverse perspectives and value different viewpoints and experiences.
Promote the equity of ideas, resources, power, and identity for all.
Gather information and input from diverse groups to develop a common vision, improve policies and practices, and advance institutional goals.

Professionalism - We are responsible, respectful, and accountable. To accomplish this, We:
Demonstrate civility in all our interactions, especially when there are disagreements or differing opinions.
Take ownership of our speech, conduct, demeanor, and deliverables.
Adhere to established policies, procedures, agreements, and deadlines.
Act as thoughtful stewards of the university and its resources.

Student-Focus - We work for the common good of students’ academic and professional success. To accomplish this, We:
Incorporate student feedback to improve academics and university services.
When making university decisions, we ask: What effect will that have on students?
Seek to understand the students’ experience through their eyes.

Whole-Person Health - We promote physical, mental and emotional wellness in all facets of the UWS experience. To accomplish this, We:
Intentionally cultivate environments that support work-life balance.
Consider personal and community wellness in decision-making.
Maintain rigorous academic standards while supporting the health and well-being of our students.
Include a range of health modalities in the classroom and clinic.

6. EXPECTED COMPETENCIES FOR SUPERVISORS
Developing & Retaining Talent - Ability to recruit, retain, and develop high performing individuals aligned with UWS’ core values and institutional goals. Completes performance reviews and development plans for all direct reports on time. Ability to provide constructive feedback and coaching to direct reports, including individuals who are underperforming.

Managing & Stewarding Resources - Prepares budget(s) to appropriately support department/division functions and goals. Meets or exceeds performance goals and budget targets. Effectively manages departmental resources and processes and seeks opportunities to create efficiencies. Demonstrates the financial acumen for managing budgets aggressively. Effectively manages relationships with vendors and/or contractors.

Leading & Managing Change - Promotes a culture of continuous improvement within department/division with a focus on effective and efficient processes and procedures. An openness to change and the ability provide leadership and clear communication to stakeholders throughout the change process. Engages employees in the change process and develops commitment for sustaining change.

7. POSITION QUALIFICATIONS

Education & Training
REQUIRED
Bachelor’s degree or equivalent combination of education and experience
PREFERRED
Master’s degree

Certifications & Licenses
PREFERRED
Certified Financial Aid Administrator (CFAA)

Experience
REQUIRED
5 years’ experience in financial aid positions of increasing responsibility
PREFERRED
Director level experience

Related Knowledge, Skills, & Abilities
REQUIRED
Knowledge and understanding of financial aid related federal, state and agency rules, regulations and reporting requirements.
Superior oral and written communication skills.
Competent in computer application skills.
Ability to supervise, lead, and develop a staff and create a productive, team approach to problem-solving.
Demonstrated ability to develop and maintain productive relationships with staff, administration, students, and faculty.
PREFERRED
Private higher education

Other Qualifications
REQUIRED
Analytical, systematic, and organized in approaching tasks
Use of integrated Academic Information Systems and Financial Aid Management Systems (such as PowerCampus, PowerFAIDS, Banner, PeopleSoft, Datatel, etc.)
Demonstrated commitment to excellent customer service
PREFERRED
Proficient in the use of PowerFAIDS database and Department of Education software

APPLICATION, SCREENING AND HIRING PROCESS
Please submit a cover letter, a resume and the names and contact information, including email addresses, of at least three professional references. Official transcripts from prior institutions of higher learning must be received prior to an offer being extended to the finalist.

University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type.

University of Western States is an equal opportunity employer.
To apply, please visit our website and click the orange button: https://www.uws.edu/about/employment/

You may attach your materials as Word or PDF documents.


Qualifications:
7. POSITION QUALIFICATIONS

Education & Training
REQUIRED
Bachelor’s degree or equivalent combination of education and experience
PREFERRED
Master’s degree

Certifications & Licenses
PREFERRED
Certified Financial Aid Administrator (CFAA)

Experience
REQUIRED
5 years’ experience in financial aid positions of increasing responsibility
PREFERRED
Director level experience

Related Knowledge, Skills, & Abilities
REQUIRED
Knowledge and understanding of financial aid related federal, state and agency rules, regulations and reporting requirements.
Superior oral and written communication skills.
Competent in computer application skills.
Ability to supervise, lead, and develop a staff and create a productive, team approach to problem-solving.
Demonstrated ability to develop and maintain productive relationships with staff, administration, students, and faculty.
PREFERRED
Private higher education

Other Qualifications
REQUIRED
Analytical, systematic, and organized in approaching tasks
Use of integrated Academic Information Systems and Financial Aid Management Systems (such as PowerCampus, PowerFAIDS, Banner, PeopleSoft, Datatel, etc.)
Demonstrated commitment to excellent customer service
PREFERRED
Proficient in the use of PowerFAIDS database and Department of Education software


Comments:
APPLICATION, SCREENING AND HIRING PROCESS
Please submit a cover letter, a resume and the names and contact information, including email addresses, of at least three professional references. Official transcripts from prior institutions of higher learning must be received prior to an offer being extended to the finalist.

University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type.

University of Western States is an equal opportunity employer.
To apply, please visit our website and click the orange button: https://www.uws.edu/about/employment/

You may attach your materials as Word or PDF documents.


Employer:
University of Western States
Contact:
Angela McLemore

Address:
8000 NE Tillamook Street
Portland, Oregon 97213

Work Phone:
503-206-3214

Fax:
503-206-3204

Email:
humanresources@uws.edu

Website:
https://www.uws.edu/about/employment/