Job Announcement List Title:
Financial Aid Counselor at Central Washington Univeristy

Post Date
2/6/2023

Expiration Date
3/8/2023

Details:
The Financial Aid Counselor works with applicants, students, and parents regarding financial aid, scholarships, and work-study. The counselor is relied upon to correctly process applications, verify application data, determine eligibility, issue and/or revise awards, and monitor student progress for continued eligibility. In addition, they make professional judgement decisions for satisfactory academic progress, revision requests, and dependency overrides. This position delivers public financial aid presentations for recruitment and retention purposes, serving as an expert on federal, state, and institutional financial aid programs for all constituents.

The FA Counselor 2 fills a leadership position on the financial aid counseling team. In addition to the regular duties and responsibilities of a financial aid counselor, they model best practices and excellent customer service while providing guidance and assistance to the Student Financial Services Department. The FA Counselor 2 is a subject matter expert, able to give presentations for both small and large events and provide individual counseling support. Their understanding of processes, policies, and procedures allows them to work efficiently and with minimal supervision. They are a resource for financial aid counselors, the Student Financial Services Department, the university, and the community.

All employees are expected to support CWU`s commitment to diversity and to bring and support inclusion into the university environment.

Don`t meet every single requirement? At CWU we`re dedicated to building a diverse, inclusive, and authentic workplace, so if you`re excited about this role but your experience doesn`t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!

Qualifications:
Required:
Financial Aid Counselor

Experience providing exemplary customer service in difficult or sensitive situations.

Excellent written, verbal, and interpersonal communication skills.

Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences.

OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.


Financial Aid Counselor 2 (above qualifications; and)

Experience interpreting, explaining, and applying financial aid laws, regulations, and complex policies for multiple or highly specialized programs.

Experience analyzing financial aid and student record data and researching a variety of sources to identify and resolve problems or issues.


Preferred:

Bachelor`s Degree in counseling, higher education, or related field.

Progressively responsible work experience in higher education financial aid.

Bilingual - preferably Spanish.

Demonstrated participation in programs designed to promote inclusion.

Demonstrated commitment to improving access to higher education for students through various activities.

Comments:
Full time.

For complete position description, requirements, application info, & to apply online, visit: https://careers.cwu.edu (Job ID 5399)

Screening begins 2-15-2023.

CWU is an EEO/AA/Title IX/Veteran/Disability Employer.

Employer:
Central Washington University
Contact:
Alice Fulleton

Address:
400 E University Way

Work Phone:
5099633099

Email:
fulleton@cwu.edu

Website:
www.cwu.edu/financial-aid