Job Announcement List Title:
Associate Director of Student Financial Services at Jessup University in Rocklin, CA

Post Date
12/2/2024

Expiration Date
1/31/2025

Details:
MAJOR PURPOSE
The Associate Director of SFS is responsible for managing and administering financial aid programs in
compliance with federal, state, and institutional regulations. This role involves counseling students and
families on financial aid options, ensuring timely and accurate processing of aid applications, and
providing support in financial aid operations, including disbursement and reconciliation processes. The
Associate Director of SFS will also supervise staff members and collaborate with other departments to
improve services and the student experience.
This position is full-time (40 hours per week), 100% in-person,and on campus. Occasional remote
working may be available with supervisor approval.
The pay range for this position is generally: $55,000-$65,000. Individual pay is generally
determined by a number of factors including job-related skills, experience, relevant education or
training and location.
NOTE: A consumer credit check is required - must not be in default on any personal student loans.

ESSENTIAL FUNCTIONS
Manages, coordinates, and supervises office operations and activities including financial aid and
scholarships packaging, awarding, disbursing, and reporting
Implements policies, procedures, and technology to facilitate on-time, accurate, efficient, and
innovative financial aid and student accounts services
Ensures compliance with appropriate campus and university policies and procedures, and state
and federal rules and regulations. Maintain complete and accurate records
Supervises student financial services staff, providing training, performance feedback,
and guidance on complex cases.
Counsels and guides students and their families on financial aid programs, processes,
and eligibility requirements, including federal, state, and institutional grants,
scholarships, and loans.
Stays updated on all relevant regulations and ensure financial aid processes comply
with federal (Title IV), state, and institutional policies.
Oversees processes for disbursing financial aid funds to students and ensures accurate
reconciliation of funds.
Prepares and reviews reports for internal audits and external agencies; ensure data
integrity and resolve discrepancies.
Participates in recruitment and retention initiatives, financial aid workshops, and
events to promote financial literacy and awareness.
Partners with other departments, including Enrollment, Registrar, and Student
Accounts, to ensure a seamless student experience.
Coordinates specific financial aid programs, including scholarship management and
financial aid for special populations, such as veterans or international students.
Remains professionally active and up-to-date on best practices in student financial services
initiatives and strategies
Other duties as assigned.

Qualifications:
QUALIFICATIONS

Education/Certifications
Bachelors degree required
Masters degree preferred in a related field such as Education,
Finance, Business Administration, or Public Administration.

Knowledge Experience
Minimum of 3-5 years of experience in financial aid or student services in a higher education
environment.
Familiarity with higher education systems (i.e., SIS, CRM, FAMS). Previous experience with
financial aid management systems (e.g., PowerFAIDS, Banner, or similar) is highly preferred.
Thorough knowledge of federal and state financial aid regulations, including Title IV programs.
Proficiency in Google Workspace (i.e. Drive, Sheets, Docs) and Microsoft Office Suite (i.e. Word,
Excel, Power Point, Publisher) and Internet, et. al.
Experience working in a high-volume, fast-paced financial aid office.
Experience with diverse student populations

Skills/Abilities
Strong organizational and management skills
Ability to develop and lead a team in exceptional customer service
Strong problem solving skills and adaptability to changing circumstances
Strong attention to detail
Excellent oral and written communication skills.
Analytical skills to resolve complex financial aid cases and discrepancies.
Ability to work with computer-supported systems.
Ability to use tact and discretion in handling confidential information

Employer:
Jessup University
Contact:
Deborah Rezene

Address:
2121 University Avenue

Work Phone:
5032515339

Email:
drezene@jessup.edu

Website:
https://jessup.edu/about/employment/