Director of Institutional Research - NorthWest Arkansas Community College

Classified Ad Title:
Director of Institutional Research - NorthWest Arkansas Community College

Post Date
10/10/2025

Expiration Date
12/27/2025

Details:
The Director of Institutional Research (DIR) will lead the College’s efforts to (1) categorically define the college’s major research needs and questions (2) collect, analyze, and disaggregate data according to needs, (3) align research and data collection within a framework for accountability, and (4) integrate research processes into the college’s strategic planning and continuous improvement efforts. The DIR will collaborate with leaders and stakeholders from across the College to achieve these results and bridge existing gaps between groups striving for more frequent use of data driven decisions.

Essential Duties:

Responsible for ADHE and IPEDS reporting.
Work with all stakeholder groups to define College research and data needs.
Collect, analyze, and interpret data according to stakeholder needs.
Prepare reports for dissemination to internal and external stakeholders.
Provide data and information to support master facility and land use planning.
Support Institutional Effectiveness initiatives of the college.
Directly supervise Institutional Research staff and manage all IR functions and budget.
Cultivate effective working relationships with representatives of the Arkansas Department of Higher Education, other state agencies, and all federal agencies that require research/data for annual or special reports.
Cultivate working relationships with national leaders and organizations representing best practices in institutional research.

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

Completed applications received by 10/27/2025 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.

Qualifications:
Minimum Qualifications:

The formal educational equivalent of a bachelor’s degree in statistics, general business, or a related field, nine to ten years of experience in research and statistical analysis or a related field and 5 years related management experience, or equivalent combination of education and experience
Preferred Qualifications:

Masters degree
2-3 years working in higher education institutional research office
Knowledge, Skills, and Abilities:

Knowledge of IPEDS and Arkansas Department of Higher Education reporting, or ability to learn
Knowledge of computers and software applications, including Banner and Workday
Advanced skills in Microsoft Office, particularly Excel and Power BI
Knowledge of dashboard and KPI concepts
Ability to create, maintain and query databases in SQL Server Management
Ability to manage multiple tasks and function independently with agility and flexibility
Ability to able to handle highly confidential material efficiently and effectively
Ability to prepare, present, and review oral and written information and reports
Ability to develop, recommend, interpret, and apply policies and procedures
Excellent skills in written and verbal communication and customer service
Ability to build relationships with individuals and teams across the institution and campus
Should be able to work effectively with employees and all levels of leadership within the institution
The successful candidate must be a self-starter who takes accountability for performance while requiring minimal supervision

Comments:
The full postition description is available at: https://nwacc.wd1.myworkdayjobs.com/en-US/NWACC_External_Career_Site/details/Director-of-Institutional-Research_JR-1053

Employer:
NorthWest Arkansas Community College
Contact:
Lisa Milam

Email:
L3Milam@nwacc.edu

Website:
https://www.nwacc.edu/