10:00 AM - 2:30 PM PST
Location: The Conference Center at Seattle-Tacoma International Airport, 17801 International Boulevard, Rm 6012M, Seattle, WA 98158
There are currently 9 spots remaining out of 40
Cognitive Interviewing Workshop
Last March, 40 healthcare professionals throughout the PNW participated in a workshop to provide formal training on cognitive interviewing techniques for adverse event investigations. Given the waiting list and very positive reviews, the WPSC and BETA Healthcare Group will hold another in-person workshop on April 30, 2025, at the Conference Center at SeaTac International Airport.
What is Cognitive Interviewing: Cognitive Interviewing is a novel and systematic approach to adverse event investigations that improves the recall of accurate and reliable information from an interviewee. It can greatly enhance adverse event investigations. Click here to learn more about the technique and workshop.
Who should attend: Patient Safety, Risk Management, Patient Experience professionals, those who participate in root cause analysis, and leaders who conduct adverse event investigative interviews.
Why attend: This in-person workshop will deliver a highly interactive, simulation-based workshop introducing basic cognitive interviewing techniques and evidence-based recommended practices for getting the most out of your investigative interviews. Attendees will learn and practice cognitive interviewing skills that can be implemented to improve the recall of accurate and reliable information from an interviewee and enhance understanding of their choices, actions, and experiences. Robust adverse event investigations are essential to comprehensively understanding the contributing factors and potential prevention strategies associated with these events.
- When: May 1, 2025, 10:00 a.m. - 2:30 p.m.
- Where: The Conference Center at SeaTac International Airport: 17801 International Blvd, Rm 6012M, Seattle, WA 98158
- This is an in-person workshop and will not be recorded.
- Lunch, coffee, and parking provided (further instructions will be sent to registrants closer to the event date.)
- Continuing Education Credit: CPHRM and CPPS will be offered
- Fee: $295 per attendee
- Workshop limit: 40 attendees
- Faculty: Jonathan D. Stewart, J.D., M.Sc., M.S., RN, NPD-BC, CPPS, CPHRM. Senior Director, Risk Management and Patient Safety, BETA Healthcare Group.
For additional information or registration assistance contact Steve Levy at slevy@qualityhealth.org. (206) 204-7383.