Northeast Ohio Regional Library System

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Working as a Team: Where do I Fit
1/1/2016 - 11/30/1999

  • ​Who are you on the team?
  • How do you work as a team player?

  • How do you encourage others to work together?

Presenter: Ned Parks

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.






Understanding the Myers Briggs Type Indicator for You and Your Library
4/11/2018

The Myers Briggs Type Indicator assessment is one of the most popular and well-known personality tests today, taken by 80% of Fortune 500 companies and 89% of Fortune 100 companies according to the CPP. There has recently been a lot of buzz, both positive and negative, surrounding the assessment, but it continues to be a highly demanded test to be taken by professionals. What is the Myers Briggs Type Indicator assessment? How can it help you work more effectively as a colleague, manager or customer service representative?

In this webinar, you will:              
  • Learn about what the Myers Briggs Type Indicator measures and how it is related to your personality preferences

  • Understand how you can utilize the information in your work dynamics and effectiveness, from problem-solving to communication to leadership development

  • Be provided with practical strategies for working more productively with others of different and diverse personality preferences

Presenter:  Holly Klingler,  Research and Innovation Coordinator, NEO-RLS
She helps people learn to use and love technology. She is also a certified Myers-Briggs Type Indicator (MBTI) Facilitator, coaching others on how to understand their preferences and type, how to work and lead others with a variety of different personality traits and capitalize on each other’s strengths and talents, and ways to utilize these strengths to build a strong, dynamic and productive team.
 
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect






Team + Work = TEAMWORK
3/30/2020

“Teamwork” can’t exist unless you have a motivated “TEAM” and are willing to put in “WORK”.  In this presentation, we will discuss how to facilitate a staff development session that demonstrates how important effective communication is in building a strong, cohesive and productive team that works together to reach common organizational goals. The best part is that you can do it with little to no money using supplies you probably already have in the library!

Communication is not easy…it takes WORK! A staff that communicates effectively understands that communication is affected by the varied personalities and temperaments of the individuals who make up the collective “team”.  It is key that team members learn one another’s communication styles and, more importantly, develop strategies for constructively articulating individual wants and needs while considering the needs and wants of other team members, so that they can collaborate together to further the organization. For example, think of the library as a giant wheel, and the only way it can move forward is if all of the individual gears inside of that wheel—all staff members from all departments—work together.

In this webinar you will learn four different games/activities that you can do with your staff during a staff development session that demonstrate the importance of communicating clearly rather than assuming that others can read your mind:
  • Salt And Pepper

  • He-Said-She-Said Game

  • Minefield

  • Googly Eyes

Finally there will be a culminating activity that will bring it all together and allow your team to participate in an exercise that will require them to work together and use effective communication practices.
 Learning Objectives:
  • Learn to facilitate a staff day on a shoe string budget

  • Discover ways to demonstrate to staff the importance of using effective, articulate communication skills

  • Learn an activity that will allow you to put effective communication and positive team work into practice

Presenter:  Kim Garrett has been the Director for the Kinsman Free Public Library since 2016. Prior to becoming a Director, Kim served as a Youth Services Manager for 7 years. Kim also serves as the Vice President/President-Elect of the NEO-RLS Board of Trustees.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect






Professional Office Etiquette Basics
11/3/2021

Welcome to the updated 2021 Professional Etiquette Basics.  Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not.  Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.

Learning Objectives:
  • What being “a professional” really means
  • Learn how being professional increases your value in the workplace
  • Understand the importance of “Greetings” and best practices for face, phone, ands virtual
  • Develop Telephone Etiquette (Tone, Vacation/Out of office message, “Is there anything else we can do for you?” probe?
  • Apply Printer protocols of beset dos and don’ts when working with printers.
  • Utilize Proper Gossip-Handling Techniques
  • Enhance Email dos and don’ts.
  • Define and use two Assertive Behavior techniques.   (Open and honest, and asking for help)
  • Understand the consequence of Oversharing information consequences.
  • How to avoid confusion.  Selecting Boundaries: Accountability Chart and Authority Levels (Why two professional baseball players never run into each other during the game)
Presenter:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team.  He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.
 
Location: Online via Zoom






Professional Office Etiquette Basics
11/3/2021







Welcome to the updated 2021 Professional Etiquette Basics.  Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not.  Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.

Learning Objectives:
  • What being “a professional” really means
  • Learn how being professional increases your value in the workplace
  • Understand the importance of “Greetings” and best practices for face, phone, ands virtual
  • Develop Telephone Etiquette (Tone, Vacation/Out of office message, “Is there anything else we can do for you?” probe?
  • Apply Printer protocols of beset dos and don’ts when working with printers.
  • Utilize Proper Gossip-Handling Techniques
  • Enhance Email dos and don’ts.
  • Define and use two Assertive Behavior techniques.   (Open and honest, and asking for help)
  • Understand the consequence of Oversharing information consequences.
  • How to avoid confusion.  Selecting Boundaries: Accountability Chart and Authority Levels (Why two professional baseball players never run into each other during the game)
Presenter:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team.  He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.
 
Location: Online via Zoom






Generational Learning Styles 101
12/1/2021

Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.

Learning Objectives
  • Learn the traditional differences in learning styles according to generational groups
  • Learn how to accommodate generational learning styles one-on-one and for a group
  • Learn how to accommodate the generational learning styles of library staff for training purposes
  • Learn how to accommodate learning styles in a virtual environment.
Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019). 
 
Location: Online via Zoom






Generational Learning Styles 101
12/1/2021

Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.

Learning Objectives
  • Learn the traditional differences in learning styles according to generational groups
  • Learn how to accommodate generational learning styles one-on-one and for a group
  • Learn how to accommodate the generational learning styles of library staff for training purposes
  • Learn how to accommodate learning styles in a virtual environment.
Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019). 
 
Location: Online via Zoom






Re-Training the Library: How Cross-Training Saved Our Library
2/17/2022

Libraries have faced insurmountable changes in the past year. How can libraries carefully adapt to this new normal and keep their team spirit?  Our panelists will discuss how they were successful in getting their teams on board with cross-training. 

Learning Objectives:
  • Encourage teamwork and communication
  • Change your team's expectations
  • Cross-train your different levels of staff
Presenters:

Brittany Burchett has been working in various libraries for the past ten years in Cincinnati, Midpointe, and Greene County Public Library. Brittany has been with GCPL for five years and is the Head Librarian at the Beavercreek Community Library. 

Sue Jeffery has nearly fifteen years of academic, school and public library experience in Massachusetts, Hawaii, and in Ohio with Greene County Public Library.  Sue has served the last seven years as Head Librarian in two GCPL locations and currently manages the Winters Bellbrook Community Library.

Melissa Fasanella has more than 24 years of working academic/public library experience.  Melissa’s has worked in libraries at The Ohio State University, various public library locations in Cincinnati, and Greene County Public Library.  Melissa has served as the Head Librarian at the Xenia Community Library for the past five years.

Keesha Chambers Summers is in her thirteenth year as the Head of Youth Services at the Xenia Community Library.  Keesha previously worked in a variety of public and academic library positions in Georgia that included bibliographic instruction, interlibrary loan, and management.


Location: Online via Zoom






Re-Training the Library: How Cross-Training Saved Our Library
2/17/2022

Libraries have faced insurmountable changes in the past year. How can libraries carefully adapt to this new normal and keep their team spirit?  Our panelists will discuss how they were successful in getting their teams on board with cross-training. 

Learning Objectives:
  • Encourage teamwork and communication
  • Change your team's expectations
  • Cross-train your different levels of staff
Presenters:

Brittany Burchett has been working in various libraries for the past ten years in Cincinnati, Midpointe, and Greene County Public Library. Brittany has been with GCPL for five years and is the Head Librarian at the Beavercreek Community Library. 

Sue Jeffery has nearly fifteen years of academic, school and public library experience in Massachusetts, Hawaii, and in Ohio with Greene County Public Library.  Sue has served the last seven years as Head Librarian in two GCPL locations and currently manages the Winters Bellbrook Community Library.

Melissa Fasanella has more than 24 years of working academic/public library experience.  Melissa’s has worked in libraries at The Ohio State University, various public library locations in Cincinnati, and Greene County Public Library.  Melissa has served as the Head Librarian at the Xenia Community Library for the past five years.

Keesha Chambers Summers is in her thirteenth year as the Head of Youth Services at the Xenia Community Library.  Keesha previously worked in a variety of public and academic library positions in Georgia that included bibliographic instruction, interlibrary loan, and management.


Location: Online via Zoom






Kindness in the Workplace: Self-Care, Mindfulness, and Remaining Positive
10/19/2022

Do you ever find it challenging to maintain an optimistic attitude at work? If so, this webinar is for you! Discover how to create a positive workplace culture. 
 
Objectives:
  • Incorporate mindfulness into your every day activities
  • Define and explore the practice of self-care
  • Find ways to implement positivity in challenging situations
Presenters:

 Amber Salmon
Amber has 18 years of library experience. She is currently an Adult Services Librarian in the Business, Government & Science Division at the Akron Summit County Public Library. Amber has a background in Art History.
 

Brooke VanDerlin
Brooke has 17 years of library experience with the Akron Summit County Public Library as a Public Service Assistant and a Children’s Librarian. In addition to Library Science, Brooke has a background in Clinical Counseling.
 
Location: Online
Via Zoom






Kindness in the Workplace: Self-Care, Mindfulness, and Remaining Positive
10/19/2022

Recorded 10/19/2022

Do you ever find it challenging to maintain an optimistic attitude at work? If so, this webinar is for you! Discover how to create a positive workplace culture. 
 
Objectives:
  • Incorporate mindfulness into your every day activities
  • Define and explore the practice of self-care
  • Find ways to implement positivity in challenging situations
Presenters:

 Amber Salmon
Amber has 18 years of library experience. She is currently an Adult Services Librarian in the Business, Government & Science Division at the Akron Summit County Public Library. Amber has a background in Art History.
 

Brooke VanDerlin
Brooke has 17 years of library experience with the Akron Summit County Public Library as a Public Service Assistant and a Children’s Librarian. In addition to Library Science, Brooke has a background in Clinical Counseling.
 
Location: Online
Via Zoom






Intergenerational Collaboration: In Diversity, We Trust!
7/19/2023

The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This fun, interactive workshop will explore how unique views of each generation may impact an individual's approach to work, discuss the harmful effects of generational stereotypes, and identify leadership strategies to leverage the collective strength in generational diversity.

Learning Objectives:
  • Explore how formative events in generational year spans may impact individual perspective
  • Discuss the harmful effects of generational stereotypes in the workplace
  • Identify strategies to leverage the collective strength of generational diversity
Presenter:

Ellen Procida is the Operations Manager in the Superior Court of New Jersey, Cape May County. She has worked in various roles throughout her 26 years with the courts including ombudsman, training coordinator, team leader, and probation officer. Ellen has a Master Degree of Arts in Human Resources and Training Development from Seton Hall University and a Bachelor Degree of Arts in Criminal Justice from Stockton University. Ellen brings her passion for leadership and learning to every training session she facilitates.
 

Location: Online via Zoom






Intergenerational Collaboration: In Diversity, We Trust!
7/19/2023

Recorded 7/19/23

The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This fun, interactive workshop will explore how unique views of each generation may impact an individual's approach to work, discuss the harmful effects of generational stereotypes, and identify leadership strategies to leverage the collective strength in generational diversity.

Learning Objectives:
  • Explore how formative events in generational year spans may impact individual perspective
  • Discuss the harmful effects of generational stereotypes in the workplace
  • Identify strategies to leverage the collective strength of generational diversity
Presenter:

Ellen Procida is the Operations Manager in the Superior Court of New Jersey, Cape May County. She has worked in various roles throughout her 26 years with the courts including ombudsman, training coordinator, team leader, and probation officer. Ellen has a Master Degree of Arts in Human Resources and Training Development from Seton Hall University and a Bachelor Degree of Arts in Criminal Justice from Stockton University. Ellen brings her passion for leadership and learning to every training session she facilitates.
 

Location: Online via Zoom






Management in Harmony
12/6/2023

Recorded 12/6/23

"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
 
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
 
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.

Learning Objectives:
  • Learn to Align departmental objectives
  • Build strong inter-departmental relationships
  • Establish clear communication channels
Presenter:

Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Location: Online
Via Zoom






Management in Harmony
12/6/2023

"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
 
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
 
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.

Learning Objectives:
  • Learn to Align departmental objectives
  • Build strong inter-departmental relationships
  • Establish clear communication channels
Presenter:

Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Location: Online
Via Zoom






Management in Harmony
12/5/2024

"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
 
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
 
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
 
  • H: Honor Diversity
  • A: Align Goals
  • R: Regular Communication
  • M: Mutual Trust & Mentorship
  • O: Operational Efficiency
  • N: Neutralize Conflict
  • Y: Yield to Feedback
Presenters:

Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.

Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library System
Sarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Location: Online via Zoom